New Generation Plumbing

Yvonne Martinez

10 months ago

I had a gas valve and connector hose that had to be replaced for my gas stove top. From the moment I called to schedule, I received exceptional customer service. The receptionist was very polite and professional. Prior to scheduling service, I received a call from the staff. "Fernando" was very professional and informative in answering my questions - especially since gas lines were involved. Technicians, Jesse and Martin arrived per schedule the following morning.They were both very respectful, polite, and professional. Got the job done in 15min. It warmed my heart that there are still excellent customer service driven individuals and businesses out there. Great Job!!!! Yvonne

Jake

2 months ago

Thank you New Generation Plumbing, we really appreciate the great work , replaced my water main and installed pressure regulator. We will definitely call you again.

Priscilla Sanchez

5 months ago

The two technicians that came were a father and son duo, Martin was one of their names. My experience was fantastic -- they arrived at 12:20 PM, right on time within the 12-2 PM window I scheduled. They were prompt, professional, and knowledgeable. I recommend this company and will call them again for future needs!

Matt Bernstein

3 months ago

Jose and Jesse did an outstanding job and were great to work with, I can't recommend them highly enough. They went above and beyond to fix a broken fridge box valve and were able to quickly pivot and help with an unrelated plumbing issue that arose while they were working, resolving the issue quickly and completely. I will definitely be calling New Generation again in the future.

Nereyda Guzman

2 years ago

I have a tankless water heater that needed immediate Servicing. After looking for a reliable company on yelp I decided on New Generation plumbing. I put the call in at 6:30pm and it was answered quickly by Jake who set me up with a free estimate the next morning (they would have gone same day but I requested the morning). With out having to reach out to confirm this morning, I had Fernando call me (ahead of schedule) that he was there. He walked me through the work that would be needed as well as potential scenarios if original assessment needed further work. Once he got the unit working he called me again to tell me what was done to it. Also informed me of yearly maintenance that will be needed and would send me a reminder. Which I appreciate. Price is reasonable, Will be using them again. Overall very reliable, great customer service, will be using them again

Todd Munson

a month ago

Here's what you need to know if you're reading this review in a panic: We had a pretty serious mystery leak that we couldn't solve. Fernando from New Generation Plumbing arrived the same day and fixed a pretty serious blockage by clearing a pipe and replacing a section that ruptured. He and the crew that joined him got the job done in under three hours at a very fair price given the crappy circumstances. Now here's the long version: Before we plunge into this review, I need to set the stage: my wife is the sort of person who will call a professional at the first sign of trouble (in this case we had a very mysterious leak) while I'm the sort who will fall down the YouTube rabbit hole and try to fix things myself. This makes for an interesting dynamic, especially when the ceiling of your garage is suddenly leaking. New Generation Plumbing came at the recommendation of our neighbor who'd used them before and was very satisfied with their work. Fernando showed up the same day and on the early side of his arrival window. He got right to work in finding the cause of the leak and graciously listened to me as I recounted the steps I'd taken to find the leak, including cutting out a section of our garage's drywall ceiling to get a good look at the pipe I didn't know was on the other side. (This would have been his first move, btw.) This leak was a weird one because it came and went a few times over the course of a couple days and was bone dry when Fernando did his inspection. We went through and flushed all the toilets, ran all the sinks and showers, and double checked the areas around the dishwasher, fridge, and washing machine were all dry but there was nary a drip. It wasn't until we tried running the washing machine that water started spraying out of an otherwise good looking pipe. Turns out we had a blockage that was severe enough to rupture the pipe in a spot on its backside that would have been impossible to see. Oh, and this blockage was probably 20 years

Xavier Veales

3 months ago

New Generation Plumbing delivers top-quality service with professionalism and honesty. The technicians are skilled, friendly, and always arrive on time. They explain the problem clearly and complete the work efficiently. The pricing is fair, and the results are excellent. Highly recommended for anyone looking for reliable and dependable plumbing services!

Maria Elekidou

3 months ago

We used New Generation for work on our new house and couldn’t be happier. Since we were based in New York for most of the process, Fernando replaced the boiler and took the time to walk us through every step over the phone. Martin also did a fantastic job reconnecting our kitchen after a mold remediation project, and he was always easy to communicate with and happy to explain everything clearly. We would gladly work with them again and highly recommend their services — they handled everything smoothly, even while we were away. Thank you for your hard work and patience!

Roberta Kosharek

10 months ago

Great service! My husband called for an estimate, they came out the next day, the price was reasonable and they were able to start that day. The plumbers did a great job. It looks wonderful. It was quick. I was so glad that they could start right away. I highly recommend this company if you’re looking for a plumber. The two areas where we had leaks are no longer there.

Erin Catumber

2 months ago

This company does beautiful work!! On time quick response to my needs. Litterly had to do sooo much work replacing the hot water heater in my apartment on top I'm having to install proper drainage out into the street for it because before there was no pan catching the condensation so it was just literally leaking into the foundation of the apartment. Their work is amazing, the gentleman and that came out cleaned up really well afterwards very courteous very nice. I would recommend this company hands down ! They came out for the estimate and they were here the next morning at 8:50 a.m. for a 9:00 appointment and work their butts off all the way to 6:00 p.m.!!! And now they got to come back and work on rebuilding all the whole drainage system for my bathtub.. I can't wait to see what they do next!! Thanks sooo much New Generation Plumbing!!You are all greatly appreciated!! 🫶🏼🙏🏻🙌🏻